Trusted by top banks

The City Bank Limited
Eastern Bank Limited
Meghna Bank Limited

PRECENDENCE makes Bank and Priority Customer relation classy

PRECENDENCE simplifies all major areas of priority customer interactions, such as managing contacts, handling service request, reminding customers on their document expiry, wishing customers on their birthday and anniversary, and numerous other tasks. It also has dashboard, analytics and reporting tools to provide business owners with an all-encompassing vantage point of operations.

What PRECENDENCE do for your business?

  • Store information about leads, opportunities and customers so that all the people involved stay informed.
  • Act as a central shared system for contacts, calendars and files.
  • Email and SMS reminders to make sure that you never leave a prospect behind.
  • Smooth management and tracking of service request.
  • Increases customer satisfaction index by reducing MTTS.
  • Integrate into your existing workflow.
  • Save man-hour and reduce administration costs.
  • Management time savings through single window monitoring.
  • Administrative time savings through performance reports.
  • Increases visibility and transparency.

Features